CECOS London College

NCFE Certificate Courses

NCFEis a national awarding body. Awarding bodies design and award qualifications which recognise the skills, knowledge and understanding achieved by a learner at a particular level and in a particular subject.

The origin can be traced to 1848 when the Northern Union of Mechanics’ Institutes was established with the aim of becoming a centre of learning in the north of England. By the 1920s the Northern Union had been renamed as the Northern Counties Technical Examinations Council, affectionately known as ‘Northern Counties’, and provided exams for colleges, schools and other centres.

In 1981 Northern Counties merged with the Northern Advisory Council for Further Education to become the Northern Council for Further Education. However, by the early 1990s our new and independent national presence required a less regional focus, and we are now known simply as NCFE.

NCFE is also a registered educational charity and a company limited by guarantee. Their charitable aim is ‘to promote and advance the education and training of young persons and adults’.

NCFE is recognised as an awarding body by The Qualifications and Curriculum Authority (QCA) in England, the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland, and the Qualifications, Curriculum and Assessment Authority for Wales (DELLS). [Extracted from NCFE Website]

NCFE Level 2 & Level 3
Certificate For Teaching Assistants

This Is An Ideal Qualification For Candidates Who Wish To Train To Become Teaching Assistants /Support Workers And For Those Already In The Role Who Would Like To Gain Recognition Of Skills Acquired Whilst Working In The Childcare Sector. Candidates May Already Be Working In A Voluntary Capacity In A Classroom Or May Have Some Involvement With Schools As A Parent Or Carer/Helper, But The Qualification Is Also Open To Those Who Have No Previous Relevant Experience.

Course Contents

01: Develop Professional Skills And Knowledge
02: Understand Legal And National Requirements
03: Support The Teacher In Relation To Pupils' Learning
04: Support The Teacher In The Development Of Pupils' Literacy Skills
05: Support The Teacher In The Development Of Pupils' Numeracy Skills
06: Explore The Management Of Pupils' Behaviour
07: Support Pupils With Special Educational Needs
08: Develop And Maintain Professional Skills And Knowledge
09: Develop And Maintain Effective Working Relationships
10: Contribute To The Management Of Pupil Behaviour
11: Contribute To Pupils' Learning
12: Support Pupils With Special Educational Needs
13: Support The Development Of Pupils' Literacy, Numeracy And Ict Skills

Duration: One Year
Fee: £3000/-

NCFE Level 2 Certificates
in Retail Customer Service Skills
and Customer Relations

The qualification is ideal for individuals wishing to progress their career in retail, or who wish to gain employment in a retail, customer focused environment. achievment of this qualfication could also enable indviduals to progress onto other related qualifications.. it is also helful for individuals wishing to progress their career in retail, or who wish to gain employment in a retail, customer focused environment. achievment of this qualfication could also enable indviduals to progress onto other related qualifications

Course Contents

01: Develop Own Retail Customer Service Skills
02: Contribute To The Delivery Of Retail Customer Service Standards
03: Deliver Reliable Retail Customer Service Skills
04: Resolve Retail Customer Service Problems
05: Support Retail Customer Service Improvements
06: Delivering Excellent Customer Service
07: Meeting The Needs Of The Organisation
08: Improving Organisational Performance
09: Developing Customer Service Skills

Duration: One Year
Fee: £3000/-